Privacy Policy


Last modified: January 1, 2025


INTRODUCTION

Arpdau Industries Inc. (the "Company" or "We") respects your privacy and is committed to protecting it by complying with this policy. This policy describes:

  • · How we collect, use, disclose, and protect the personal information of our customers and website users ("you").
  • · The types of information we may collect from you or that you may provide when you visit the website arpdau.com (our "Website").
  • · Our practices for collecting, using, maintaining, protecting, and disclosing that information.


Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.


This policy applies to information we collect, use, or disclose about you on or through this Website and in email, text, and other electronic messages or communications between you and the Company in respect of the Website.


The Website may include links to third-party websites, plug-ins, services, social networks, or applications, including payment processing applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.


Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time, without advance notice to you. Your continued use of this Website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.


INFORMATION WE COLLECT ABOUT YOU

We may collect and use several types of information from and about you, including:

  • · Personal information, that we can reasonably use to directly or indirectly identify you, such as your name and e-mail address should you choose to contact us for customer support ("personal information").
  • · Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as any data or information you input into the Website, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
  • · Technical information, including your browser type and version, IP address, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.
  • · Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), pages, products or services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from the page.


HOW WE COLLECT INFORMATION ABOUT YOU

We use different methods to collect your information, including through:

  • · Direct interactions with you when you provide it to us, for example, by inputting your information directly into the models presented on the Website, or by corresponding with us by email, phone or otherwise.
  • · Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details and information collected through cookies and other tracking technologies.


Information You Provide to Us

The information we collect directly from you on or through our Website may include:

  • · Information that you provide or submit through fillable forms in the course of using our Website.
  • · Records and copies of your correspondence (including email addresses), if you contact us.


Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your browsing actions, and patterns, including:

  • · Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.


The information we collect automatically is statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • · Estimate our audience size and usage patterns.
  • · Store information about your preferences and usage while you are using the Website during your current session.


The technologies we use for this automatic data collection may include strictly necessary cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Strictly necessary cookies are cookies that are needed by our Website to perform its basic functions and are used for the purpose of remembering your inputs as you navigate from page to page. These cookies are temporarily stored for the duration of a session, and are automatically deleted when your browser (or browser tab) is closed, or after 30 minutes of inactivity.


You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain features of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.


HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

  • · To present our Website and its contents to you.
  • · To provide you with information, products, or services that you request from us.
  • · To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
  • · To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
  • · To improve our Website, products or services, marketing, or customer relationships and experiences.
  • · In any other way we may describe when you provide the information.
  • · For any other purpose with your consent.


DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • · to our subsidiaries and affiliates;
  • · to fulfill the purpose for which you provide it or for any other purpose disclosed by us when you provide the information; or
  • · with your consent.


We may also disclose your personal information:

  • · to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law;
  • · to enforce or apply our Terms and Conditions of Use, and other agreements, including for billing and collection purposes; or
  • · if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.


DATA SECURITY

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.


The safety and security of your information also depends on you. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Company or our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


While we are a Canadian company, we may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country.


DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.


CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, make any purchases through the Website, use any of the interactive features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@arpdau.com.


ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

Subject to limited exceptions as set out in the applicable privacy legislation, you have the right to request access to any personal information we hold about you, including the personal information under the Company’s control, information about the ways in which your personal information is or has been used, and the names of the individuals or organizations to which your personal information has been disclosed.


A request for access must be made in writing to the Company and must identify the information to which you are requesting access. You will be required to prove your identity before we give you access to your personal information.


We will provide the requested information within 30 business days of your request, unless a time extension is granted under the applicable privacy legislation, or we are authorized or required by law to refuse access to the requested information. If we are authorized or required by law to refuse access, we will tell you in writing, stating the reason for refusal.


WITHDRAWING YOUR CONSENT

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at info@arpdau.com. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.


CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page. We include the date the privacy policy was last revised at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.


If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page.


CONTACT INFORMATION AND CHALLENGING COMPLIANCE

We welcome your questions, comments, and requests regarding this privacy policy, our compliance, the information we hold about you or our privacy practices. Please contact us at:
Arpdau Industries Inc.
Attention: Privacy Officer
Email: info@arpdau.com